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General FAQs

Account Setup

Visit toynkb2b.com and click on "Sign Up" or "Create Account." Fill out the required business information. Once submitted, a Toynk sales representative will review your application and follow up with approval or additional questions.

Our B2B platform is available to:

  • Retailers
  • Distributors
  • eCommerce sellers
  • Event vendors and convention sellers
    You must have a valid resale certificate, business license, or proof of operation.

Most accounts are approved within 1–2 business days. If additional verification is required, your rep will reach out directly.

Yes! You can update your details anytime from your account dashboard, or contact your Toynk rep to make changes for you.

Ordering & Product Info

Minimum order quantities (MOQs) may vary by product or category. Many SKUs have low or no MOQ to support flexible ordering. Please consult your rep for specific item thresholds if needed.

After logging into your wholesale account:

  1. Browse products and add items to your cart.
  2. Submit your cart for review and approval.

A sales rep will follow up to confirm stock, pricing, and shipping preferences before finalizing the order.

Yes, once logged in, you'll be able to view wholesale pricing and inventory levels in real time

Your sales rep will recommend suitable substitutes or alert you when restock dates are available. We’ll never substitute items without your approval.

Shipping & Logistics

We offer:

  • Standard, Expedited, Premium, and Express shipping (U.S.)
  • International options with tracking
  • LTL freight for palletized orders

Freight forwarder and in-house account use options

Absolutely. You can provide your own carrier account or freight broker details at signup or any time after. This may reduce your shipping costs and provide more control.

Yes! We ship worldwide and support international freight forwarding. Customers are responsible for duties, taxes, and customs clearance.

Payments & Invoicing

We accept ACH, wire transfers, and credit card payments. A 3% surcharge applies to credit card orders to encourage ACH use.

Payment terms are typically due at the time of final order approval. Net terms may be available upon request and approval.

Yes, a formal invoice will be issued once your order is finalized and submitted for fulfillment. Invoices reflect final SKUs, shipping fees, and applicable surcharges.